Only administrators have the ability to manage teams. This includes:
Creating new teams (e.g., "Marketing", "Backend", "Customer Success")
Editing existing team names and details
Deleting teams no longer in use
Assigning Employees to Teams
An employee can be assigned to one or multiple teams.
This allows flexible grouping for employees working across departments or on cross-functional initiatives.
Admins can manage team membership at any time when adding or editing an employee.
When assigned to multiple teams, the employee will appear in each team's overview and calendar.
Approval Flow Considerations
Although an employee may belong to multiple teams, they can only have one active approval flow assigned to their absence requests.
This means:
Approval responsibility does not change based on which team the absence originates from.
The approval chain is configured per employee, not per team.
Example:
John Smith is part of both the Design Team and the Frontend Team.
His assigned approval flow routes requests through the Design Team Lead.
Even if his time off affects a project in the Frontend Team, the Design Team Lead is still the one responsible for approval.
Best Practices
Clearly define approval flows when onboarding employees who belong to multiple teams.
Assign team membership based on visibility and collaboration needs — not approval logic.
Keep team structures lean and relevant to avoid confusion in calendars and reporting.